The automotive industry comprises a bunch of crooky sheisters. Surprise, surprise.
It took long enough: I now have fully-whirring electric windows. This has not only saved my life and made me less schvitzy on a whole, but also the embarrassment of pulling into places like the Westcliff Hotel and not having to open my door like a retard to retrieve parking tickets/ask directions/that sort of stuff.
The investigative journey was long, and I fully blame Volkswagen South Africa.
Timeline estimating three months:
Phone VW for quote. They say R12 000 for two windows plus labour.
Find out that the New Beetle windows are specifically designed to break after a couple of years. Flawed engineering, which means they can extort money from their clients when they quote that the ENTIRE door needs replacing.
“Why do I need an entire door when all I need are two cables?” Because ‘that’s how we do it’, they say.
Volkswagen then admits I can get these cables (after much threatening and resentment) for only R450 each.
But won’t find me these cables.
I order the parts from eBay for R2 000.
One cable is missing.
Go back to Volkswagen.
They say they’d do “me a favour” by offering R1 600/door to fix, not R5 000 per door as they usually quote their clients.
Realise that they are thieving extortionists who specially design shitty windows to make money.
Heard nothing for a while.
Lose patience, on waiting for the cables.
Find a dealer in Johannesburg who fixes Volkswagen cars, and he says (quote): “I do New Beetles all the time. In fact, I drive one myself. The windows are designed to break. People can’t afford to buy whole new doors, VW is ripping everybody off. So I’ll make you up a cable, I do it all the time.”
He fixes my windows using his cables and my genuine parts, for R850 a door.
Moral of story: Car manufacturers, specifically Volkswagen, are just out to make flipping great wodges of cash, they do not care about their customers. They flaw their car designs so that it is possible to leave their customers moneyless and windowless.
I notice my account is being debited double by my insurance company, First For
I’ve had dire problems with this company before, concerning ungenuine parts. And now I’ve just about had it.
My monthly premium has gone up almost 90% year-on-year.
No letter of warning.
I have written to them to ask why. If nothing comes of it, I'll be changing my insurance company.
My car is a year older. I am a year older. People don’t ordinarily hijack New Beetles, so it’s low risk anyway.
And yet suddenly I’m paying almost A GRAND for insurance?
Surely inflation hasn’t soared that much?
I’ve had it with these people.
Moral: Do not buy a Volkswagen. Do not invest in First For Women.
The proof is in the pudding.